Terms of service

Welcome to Rich Doll Era. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

General

Rich Doll Era reserves the right to update, change, or replace any part of these Terms of Service at any time without prior notice. By continuing to use our website, you agree to any updated terms.

You must be at least 18 years old or have permission from a parent or guardian to use this website and place orders.

Products & Services

We strive to display our products as accurately as possible. Please note that colors, textures, and appearance may vary slightly due to lighting, screen settings, or manufacturing differences.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse service to anyone at our discretion.

Pricing & Payments

All prices are listed in USD. Prices are subject to change without notice.

Payments must be completed before orders are processed or shipped. We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

Shipping

Processing and shipping times may vary depending on product availability and carrier delays. Rich Doll Era is not responsible for delays caused by shipping carriers, weather conditions, lost packages, or incorrect shipping information provided by the customer.

Customers are responsible for entering the correct shipping address at checkout.

Returns & Refunds

We accept returns on eligible items that are 100% unused, unworn, unopened, and in original condition.

Due to hygiene and sanitary reasons, all wig sales are final. We do not accept returns, exchanges, or refunds on wigs.

If an item arrives damaged or incorrect, customers must contact us within 48 hours of delivery with photos and order information.

Intellectual Property

All content on this website, including logos, images, product names, graphics, and branding, is the property of Rich Doll Era and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Rich Doll Era shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Contact Information

For questions regarding these Terms of Service, please contact us through our website or business email.

Thank you for shopping with Rich Doll Era.